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From a Real Mom

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Our Promise:

We want you to be completely satisfied with your product! Each item is custom hand crafted especially for you and are designed to be treasured for years to come. Unless the item is incorrect or damaged, we cannot accept returns, exchanges or order cancellations for personalized items. Any item that is damaged in shipping can be exchanged for an identical item with the same personalization. We are not responsible for misspelled names, incomplete information, or for wrong sizes purchased. Please check your order carefully!

Customer Service :

At StorkGifts.com, customer service is of utmost importance. Our philosophy is that each customer should be treated as our only customer. Our goal is that each customer's experience with StorkGifts.com is both positive and memorable. I am a busy mom and I represent our typical customer and I know how I like to be treated when conducting business. Enjoy your shopping experience and please let us know if we can be of any assistance. Order Status: If you created an account during checkout, you may check the status of your order, online, 24/7 by logging in under 'My Account' above. Regardless, if you created an account or not, you will be notified via email when your order ships out. Returns and Exchanges: We stand behind every product we sell. If you are not satisfied, please contact us via email or phone. Proofreading orders before submitting them is the responsibility of the customer placing the order. All orders are produced exactly as entered by the customer. No replacements or refunds can be made on orders submitted with incorrect information, or that have disregarded directions given by our site. Phone: 866 - StorkGifts (866-786-7544) Email: info@storkgifts.com